Return Policy


All returns or exchanges MUST have a return authorization number.

Requests for an RA# can only be made by calling 212–768–9095 Monday–Friday 9am–5pm est.


Bridal and evening gloves are final sale and cannot be returned or exchanged.

Postage costs for Returns for refunds  are at the customer's expense. 

Prepaid postage tags for returns for exchange will be provided by us.

All return/exchange postage, shipping & handling charges are not reimbursable.

All return/exchange requests must be made within 14 days from receipt of shipment.

All returns/exchanges must be post marked with 5 business days of receiving RA #

A copy of the invoice must accompany the return.

Merchandise must be unused & undamaged condition. It is the sole discretion of Carolina Amato Inc to determine if returned goods are in saleable condition. Merchandise that is returned in poor condition will be returned to the customer at their expense.